Prime Function of Role:
• To be responsible for all equipment and day to day running of the kit room including; scheduling, asseting, purchasing and organising.

Main duties and responsibilities include:
• providing excellent customer service by being first point of contact for all clients and technicians for equipment related enquiries;
• managing and liaising with multiple stakeholders; internal staff, freelance DITs and video technicians, external contractors, suppliers, clients;
• implementing efficient scheduling methods and systems for kit and technicians;
• ensuring all equipment is adequately tracked and maintained;
• taking responsibility for ensuring that all equipment is kept in a pristine condition and outsourcing quality repairs where necessary;
• liaising with internal admin team for any equipment related purchases to ensure that invoicing is up to date;
• using a range of office software (Mac-based), including email, excel spreadsheets,databases, asset tracking and scheduling software;
• developing and implementing new administrative systems to ensure a smooth-running kit-room;
• organising the kit room, maintaining supplies of consumables, maintaining the condition of the kit room and arranging for necessary repairs;
• responding to, or re-directing customer enquiries;
• line-managing one kit room technician and delegating as required;
• other ad-hoc duties as required.

Details of the role:
• 9 hours per day, 5 days per week with availability on the phone evenings and weekends to respond to last minute enquiries.
• Salary dependent on experience. Please state your salary expectations with application.
• The Digital Orchard office is in the countryside near Chorleywood (HP8 4AX) - please ensure that you could easily travel to and work from the office.

Personal specification:
• Excellent written and verbal communication skills (Essential)
• Excellent interpersonal and customer service skills (Essential)
• Highly organised with a great attention to detail and ability to prioritise and delegate (Essential)
• Good IT skills including knowledge in the use of Macs and all relevant software (Essential)
• A friendly, motivated manner with a flexible and dedicated approach to work (Essential)
• Highly self-motivated, loaded with common sense, resourceful, and confident working independently (Essential)
• Able to manage multiple priorities and stakeholders (Essential)
• Knowledge of DIT and Qtake roles and digital workflows (Essential)
• On-set experience in a technical role (Highly Desirable)
• Experience of line management (Highly Desirable)

To apply, please send your CV and cover note.

Please note:
Applications will be reviewed on an ongoing basis, and will close no later than 21st December 2020
We will only be able to reply to those who are requested to interview stage.